Privacy Policy

Introduction

This Privacy Policy explains how wraithslayer-hollow collects, uses, and protects your personal information when you use our website and services.

Information We Collect

We collect information you provide directly to us, including:

• Name and contact details when you enrol in our programmes
• Email addresses for correspondence
• Information about your child's age and educational needs
• Payment information for programme fees

How We Use Your Information

We use the information we collect to:

• Provide educational services to your child
• Communicate with you about scheduling and progress
• Process payments for our services
• Improve our educational programmes
• Comply with legal obligations

Data Protection

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

Your data is stored securely and access is limited to authorised personnel who need it to perform their duties.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in delivering our programmes
• Legal authorities when required by law
• Professional advisers under confidentiality obligations

Your Rights

Under data protection law, you have rights including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to object to processing of your information
• The right to data portability

Children's Privacy

Our services are designed for children and teenagers, but we collect personal information only from parents or legal guardians. We do not knowingly collect personal information directly from children without parental consent.

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about our use of cookies, please see our Cookies Policy.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymise it.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or sending you an email.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: [email protected]
Address: Cathedral Road, Cardiff CF11 9HA, United Kingdom